About The Future of Chatbots & Conversational AI Summit
The Future Of Chatbots & Conversational AI Summit is an informative summit that brings together industry leaders, tech innovators, and customer experience experts. Here, Attendees can expect to learn from industry experts about cutting-edge use cases, implementation strategies, and best practices for leveraging these technologies to enhance customer engagement, streamline operations, and drive business growth. With interactive & engaging keynotes, and plenty of networking opportunities, this summit is the perfect place to discover how the Future Of Chatbots & Conversational AI Summit can transform the way your business operates.
Enhanced Customer Engagement Through Personalization
Chatbots and Conversational AI empower businesses to deliver personalized, real-time engagement with customers at scale. By analyzing user data, these tools can offer customized responses, product recommendations, and content tailored to each customer's preferences and behavior. For example, an AI-powered chatbot for an e-commerce platform can recommend products based on previous purchases or browsing patterns, creating a more relevant and satisfying shopping experience. This level of personalization strengthens customer relationships, increases engagement, and ultimately drives higher conversion rates, all while being available 24/7 to meet customers’ needs instantly.
Streamlined Customer Support with Reduced Operational Costs
One of the most significant advantages of Chatbots and Conversational AI is their ability to handle routine customer queries and tasks autonomously. By automating frequently asked questions and simple processes, businesses can free up human agents to focus on more complex and value-driven tasks. For instance, a telecom company’s AI chatbot can automatically address issues like bill payments or account balance inquiries, reducing the volume of calls handled by customer service representatives. This not only improves the efficiency of support operations but also significantly lowers operational costs. By optimizing resource allocation, businesses can scale their operations without requiring a proportional increase in staffing, leading to sustained growth and improved profitability.
Seamless Omnichannel Experiences Across Platforms
Chatbots and Conversational AI can be integrated across various communication channels—such as websites, social media platforms, and messaging apps—offering a unified and consistent customer experience. For example, a banking institution might deploy a single AI-driven virtual assistant across its website, mobile app, and WhatsApp, ensuring that customers receive consistent information and support regardless of the platform they choose. This seamless integration enhances customer satisfaction by enabling smooth transitions between channels and ensuring that user preferences and conversation history are maintained across interactions. By delivering a cohesive omnichannel experience, businesses can increase customer retention, improve brand loyalty, and provide frictionless service in today’s multi-platform digital landscape.
Event Speakers
Here are some of our speakers
Past Sponsors
Platinum Sponsor
Platinum Sponsor
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Platinum Sponsor
Platinum Sponsor
Gold Sponsor
Media Partner
Why Attend
Comprehensive Agenda
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Boost your Business
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
Intelligent Event Experience
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
Who Should Attend
CXO, VP, Director, Head of :
- Customer Experience
- Technology & Innovation
- Digital Engagements
- Customer Service
- Digital transformation
- Digitalization
- Artificial Intelligence
- Conversational AI
- Machine Learning
- Emerging Technologies
- Digital Experience
- Digital Channels
- AI Solution Architect
- Chatbot Solution Architect
- Chatbots
Topics We Cover
Machine Learning Chatbot
Appointment Scheduling Or Booking Bots
Voice Bots
Menu/Button-Based Chatbots
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Linguistic Based (Rule-Based Chatbots)
Keyword Recognition-Based Chatbots
Customer Support Chatbots
HR Bots
Notification Assistants
FAQ Assistants
Contextual Assistants
Personalized Assistants
Conversational Intelligence
Emotion AI
Real-Time Agent Coaching
Speech Analytics
Conversational Design
Conversational User Interface
Intent Analysis
Sentiment Analysis
Speech To Text
Text To Speech
Virtual Agents
Voice Technology
Industries
Retail
E-Commerce
Pharmaceuticals
Energy Utility
Oil & Gas
Healthcare
Travel & Tourism
Airlines
Food Delivery Service
Customer Service
Supply Chain & Logistics
Computer Software
Marketing & Advertising
Transportation
Financial Services
Telecommunication
Why Sponsor
A premium networking experience with a pristine venue, smart applications, and fine dining services, enabling our delegates to make the most out of their time in a business class environment.
Filtered invitations for the selected key decision makers representing the world's largest organizations across industries, academia, and government organizations, making the conference apt and productive in all aspects.
Provision of a platform to innovative start-ups, leading solution providers, and cutting-edge product developers.
Customized packages designed for the right id of exposure, for the right kind of audience.
Why Us
Most creative people in business: leaders who are shaping the Future of business in creative ways.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
Most innovative companies: The top companies in technology, media, finance and more.
Futurista Startup Elevate
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FCCAS2025 03rd April, 2025 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
Event Venue
Event venue location info
Join us in Park Inn by Radisson Berlin Alexanderplatz, Germany on the 03rd April, 2025
Testimonials
- Mario Branderburg, Member of the German Parliament.
- Jeremy Rollison, Director of EU Government Affairs, Microsfot EU.
- Eline Chivot, Senior Policy Analyst at Center for Data Innovation.
- Paulina Jedwabska, Head of DCMS, UK of Government.
- Sasha Borovik, CFO & General Council, Cloudeo AG.
- Tim Walters, Principal Strategist & the Privacy Lead, The Content Advisory.
- Mike Sim
- Aaron Turner, CEO & Co- Founder of Hotshot Technologies.