Future of Chatbots Event in Uk
The future of chatbots and the automation of conversational AI are hot topics in the tech world. The industry has experienced significant growth in recent years, and this trend is expected to continue. According to the report, the global chatbot market was valued at USD 2.6 billion in 2020 and is projected to achieve a CAGR of 24.3% between 2021 and 2028.
Conversational Chatbots Using NLP
With the rise of online businesses, chatbots have become essential tools for managing customer inquiries and providing real-time support. According to the report, by 2021, 80% of businesses plan to use chatbots, and 36% have already implemented them. Also, chatbots are no longer limited to customer service. They are used in a variety of industries, including healthcare, finance, and education. In healthcare, chatbots are being used to provide virtual consultations, monitor patient health, and answer common health questions. According to the report, the global healthcare chatbot market is expected to grow at a CAGR of 20.8% from 2020 to 2027.
A Data-Driven Approach to Customer Interactions
The rise of chatbots and conversational AI automation is not limited to the corporate world. It is also used by the public sector to provide services to citizens, including transit information, emergency services, and city services. According to the report, by 2023, 25% of all citizen service requests will be handled by interactive agents.
Chatbots will Deploy Messaging Apps
In conclusion, the future of chatbots and conversational AI automation is very bright. With the increasing adoption of chatbots across industries and advances in advanced conversational AI technologies, the market is expected to grow at an unprecedented rate. The industry is also expected to make chatbots and conversational AI more intelligent and intuitive through significant improvements in natural language processing, speech recognition, and machine learning.
Chatbots and conversational AI will continue to exist and will continue to shape the way businesses and organizations interact with customers and citizens.