About The Future Of Chatbots & Conversational AI Summit
The Future of Chatbots & Conversational AI Summit, organized by Group Futurista, is a premier event dedicated to exploring the transformative potential of AI-powered communication technologies. This summit will bring together industry leaders, AI experts, and key decision-makers from various sectors to discuss the latest advancements in chatbots and conversational AI. Attendees will gain valuable insights into how these technologies are reshaping customer engagement, improving operational efficiency, and enhancing user experience. With a focus on practical use cases, AI integration strategies, and the future of automated customer service, this event offers a unique opportunity to learn, network, and drive innovation in the world of conversational AI.
Enhanced Customer Engagement and Satisfaction
Chatbots and Conversational AI revolutionize how businesses interact with customers, offering 24/7 accessibility, rapid responses, and personalized communication. By utilizing natural language processing (NLP) and machine learning, these technologies can understand and respond to customer inquiries in real-time, delivering immediate, relevant answers. This consistent availability significantly boosts customer satisfaction, as users no longer need to wait for human agents to be available. Additionally, the ability of chatbots to personalize interactions based on user history or preferences ensures a tailored experience, fostering stronger customer relationships and driving long-term loyalty. As businesses adopt conversational AI, they also improve their efficiency by handling routine queries, leaving human agents to focus on more complex issues, thus streamlining operations while enhancing the overall customer journey.
Cost-Effective Scalability and Operational Efficiency
One of the most compelling advantages of Chatbots and Conversational AI is the ability to scale customer service operations efficiently without a proportional increase in costs. Unlike traditional customer support models that require more staff to handle increased volumes of inquiries, chatbots can manage thousands of conversations simultaneously, ensuring that each customer receives prompt attention. This capability allows businesses to provide high-quality customer support even during peak times, reducing the need for additional human resources. Moreover, these AI systems are capable of learning from interactions and continuously improving over time, reducing the training burden on human agents. By automating repetitive tasks and reducing operational overhead, businesses can allocate resources to other strategic initiatives, thereby improving both cost-effectiveness and productivity.
Seamless Integration with Multi-Channel Platforms
Chatbots and Conversational AI facilitate a seamless, omnichannel experience, integrating across multiple platforms such as websites, mobile apps, social media, and messaging services like WhatsApp and Facebook Messenger. This flexibility allows businesses to meet customers where they are, providing a unified and consistent service across all touchpoints. Whether customers prefer chatting through a company’s website, an app, or social platforms, chatbots provide the same quality of service, ensuring that businesses do not miss opportunities to engage with their audience. With the integration of AI, businesses can also collect valuable data from interactions across these channels, enabling better insights into customer behavior, preferences, and sentiment. This data can be used to further refine AI models, improving customer service and ensuring businesses stay ahead of market trends.
Event Speakers
Here are some of our speakers
Past Sponsors
Platinum Sponsor
Platinum Sponsor
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Platinum Sponsor
Platinum Sponsor
Gold Sponsor
Media Partner
Why Attend
Comprehensive Agenda
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Boost your Business
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
Intelligent Event Experience
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
Who Should Attend
CTOs, CIOs, CMOs, VPs, Directors, Heads, Managers & Specialists of :
- Customer Experience
- Marketing
- Customer Support
- Technology & Innovation
- Digital Engagements
- Customer Service
- Digital Transformation
- Digitalization
- Artificial Intelligence
- Conversational AI
- Machine Learning
- Emerging Technologies
- Digital Experience
- Digital Channels
- AI Solution Architect
- Chatbot Solution Architect
- Chatbots
Topics We Cover
Machine Learning Chatbot
Appointment Scheduling Or Booking Bots
Voice Bots
Menu/Button-Based Chatbots
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Linguistic Based (Rule-Based Chatbots)
Keyword Recognition-Based Chatbots
Customer Support Chatbots
HR Bots
Notification Assistants
FAQ Assistants
Contextual Assistants
Personalized Assistants
Conversational Intelligence
Emotion AI
Real-Time Agent Coaching
Speech Analytics
Conversational Design
Conversational User Interface
Intent Analysis
Sentiment Analysis
Speech To Text
Text To Speech
Virtual Agents
Voice Technology
Industries
Banking
Retail
E-Commerce
Financial Services
Manufacturing
Travel
Hospitality
Why Sponsor
A premium networking experience with a pristine venue, smart applications, and fine dining services, enabling our delegates to make the most out of their time in a business class environment.
Filtered invitations for the selected key decision makers representing the world's largest organizations across industries, academia, and government organizations, making the conference apt and productive in all aspects.
Provision of a platform to innovative start-ups, leading solution providers, and cutting-edge product developers.
Customized packages designed for the right id of exposure, for the right kind of audience.
Why Us
Most creative people in business: leaders who are shaping the Future of business in creative ways.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
Most innovative companies: The top companies in technology, media, finance and more.
Futurista Startup Elevate
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FOCAG2025.2 09th July, 2025 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
Event Venue
Event venue location info
Join us in Hilton Garden Inn Singapore Serangoon on the 09th July, 2025
Testimonials
- Mario Branderburg, Member of the German Parliament.
- Jeremy Rollison, Director of EU Government Affairs, Microsfot EU.
- Eline Chivot, Senior Policy Analyst at Center for Data Innovation.
- Paulina Jedwabska, Head of DCMS, UK of Government.
- Sasha Borovik, CFO & General Council, Cloudeo AG.
- Tim Walters, Principal Strategist & the Privacy Lead, The Content Advisory.
- Mike Sim
- Aaron Turner, CEO & Co- Founder of Hotshot Technologies.